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Policy Page
Deposit/ Payment:
Telephone bookings are only held for five days. Booking is confirmed when deposit is recieved. Any balance owed is due 10 days before the service or event. Checks/money orders are accepted, please make payable to Show Me Doves. Cancellation: If a cancellation is made up to three weeks before the service, the deposit will be refunded less 25% of the full service price. Where a cancellation is made within three weeks of the service, Show Me Doves shall be entitled to charge the customer a cancellation fee of 50% of the full service price. A complete refund will be issued if we determine in advance of arrival that weather conditions prohibit safe release of the birds. If weather conditions force a cancellation after arrival and set up, Show Me Doves will refund 50% of package price. Cut-off time is calculated based on the time of day and the distances they must travel to get home. If your event is delayed beyond our cut-off time, you will forfeit your release and your entire amount paid. Our birds can not be released under the following conditions: Thunder, Lightning, Tornado Advisories, Heavy Rain, Fog, Haze, Snow, Ice Storms and or low clouds, extreme Heat or Cold. They Do Not fly at night. Note: As our services cover living creatures, it is understood that the release of the birds can only be allowed if weather conditions are permitting. As live birds we are not able to guarantee that the birds will perform exactly as required, every time. Delay of 1/2 hour or more will be charged an additional $50.00 per hour. Travel fee information / Service Area: While planning your bird release, keep in mind:
the birds must have enough time to make their way home before sunset. (at least one hour) ceremony will END in time for the birds not only to get airborne, but also to navigate home safely. |
